For non-verbal microaggressions: give a concise description consistent with other titles of the same category
Broad enough to apply to more than a specific scenario – should describe a behaviour / environment and not a specific instance
Can add distinguishing details to add context when necessary
Do this: “Crossing the street to avoid a racialized person.” Not this: “When you see a racialized person, you cross the street to avoid them.”
Do this: “Where are you really from?” Not this: “Asking someone where are you really from?”
How to write an entry definition.
Write in third person
Start each definition with a qualifier (i.e., “This comment…”, “This phrase…”, “This behaviour…”, etc.)
Do not include opinions or personal stories
Include: what the microaggression does, whether it's rooted in a stereotype, and what kind of impact it has
Also include sources to back up your definition or effects/harm claims
Don’t speak for an entire by using definitive statements (i.e., “This makes all people feel…”)
Instead say things like “this can make people feel…”
Write the definition in as simplest terms as possible – don’t use overly academic words
The Micropedia
Start browsing this resource to learn more about microaggressions and their impact.
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The resources below will give you a more thorough, academic breakdown of microaggressions to help you better understand this issue. These resources will help you define microaggressions and see examples of their impact on society’s mental and physical health.
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Microaggressions can be intentional or unintentional, and are both a product of stereotypes/biases, while simultaneously perpetuating them. They can hurt one's feelings, diminish one's self-confidence, impact one's mental health, etc. Microaggressions also have macro-level impacts. The act of constantly and openly perpetuating stereotypes and putting someone down can reinforce barriers in one's life (including in the workplace, when accessing leadership roles, and others).
No two people or experiences are the same. Some may find that many different categories apply to them when it comes to their experiences with microaggressions.
Tips
How do I address microaggressions?
Whether you’ve observed, received, or delivered a microaggression, the situation is uncomfortable. But it doesn’t have to stay that way. The tips below will give you the tools to help better navigate the microaggression.
What to do to avoid causing a microaggression.
When you meet someone new, your brain instinctively begins to categorize the person and notice differences. It’s when our brains get “stuck” in these differences that microaggressions happen. Here are some helpful tips to avoid getting stuck.
Don’t be in a rush to speak or act. Pause before asking someone a personal question. Pause before you describe a person’s personality a certain way. Pause before you make a comparison between someone and something else you’ve seen. These simple thoughts and moments are where bias lives so taking a second to think about it makes all the difference.
2. Question
Ask yourself these important questions. Is your brain getting stuck on differences that you’re noticing? Are they triggering things that you subconsciously believe? Are you making assumptions because of these beliefs? What will the person I’m interacting with feel or think when I say or do this? Awareness of our own bias comes when we answer these questions for ourselves.
3. Reframe
See the bigger picture. Sit in the uncomfortableness of your questions. List the things you can do to change your thoughts and behaviours. This could include researching other cultures and the history of certain phrases to acknowledging the systems that give you privilege to removing offensive phrases from your vocabulary one by one. Stop your defensive thoughts. Acknowledge that you can cause microaggressions, but it doesn’t make you a bad person. Unlearning bias won’t happen overnight.
Do you respond? You don’t have to. Addressing a microaggression takes effort and you’re not obliged to do it. Is the person important to you? Will speaking up or staying silent have consequences? Think about how you feel and whether the effort is worth it for you.
2. Disarm
How do you have this conversation? You may need to help that person through the process. When people are called out, it’s in their nature to feel defensive. Help them understand that these kinds of conversations can be uncomfortable for everyone but that it’s worth it to you both to openly discuss it.
3. Defy
What if you asked for clarification? One of the best ways to get people thinking about what they said or did is to ask them to clarify what they meant by it. That opens the door for you to discuss intent vs. impact and help them understand how their bias affects their thoughts and actions.
4. Decide
What can you control? It won’t be what people say/do to you, but you can control what you take from the situation and what it takes from you. Protecting your happiness and who you are is the most important thing.
Take a moment to breathe. You may be feeling stress, embarrassment and defensive, but don’t let that dictate how you respond. Your mistake doesn’t make you a bad person. If someone has called you out, it means they care enough or trust that you can do better.
2. Listen
Make this your priority. Be open to what the person you’ve harmed is telling you and make sure they feel heard. Think of this conversation as a chance to start over. Someone is giving you the opportunity to learn, grow, and be better.
3. Apologize
Try not to be defensive. Be sincere. Your apology should address the harmful comment / action, acknowledge the impact it had, and include a commitment to do better. Never say, “I’m sorry you felt offended.” – it doesn’t count!
4. Learn
Do the work. Learn about implicit bias and the impact of microaggressions. Understand that you aren’t the first to cause harm to this person. The more you know, the less likely you are to make the mistake again.
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Alternatives
How do I address microaggressions?
Whether you’ve observed, received, or delivered a microaggression, the situation is uncomfortable. But it doesn’t have to stay that way. The tips below will give you the tools to help better navigate the microaggression.
Take the time to think first. Microaggressions are so subtle, you often don’t realize you’re about to cause one but that doesn’t mean you can’t prevent them.
Pause for a moment
Question what you want to say/do and why
Reframe your thoughts on the bias you discovered through your questioning
Take a second for yourself. Experiencing microaggressions can take a toll on your mental and physical health.
Put yourself and your needs first
Determine whether you want to respond or not
Remember you don’t have to respond right away or at all
Take a moment to breathe. Everyone has caused a microaggression at some point and it’s never an easy situation.
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The Micropedia General Terms of Use Addendum: Account Terms of Use
The Micropedia Account Terms of Use (the “Account Terms”) govern the creation and use of an Account on The Micropedia website, which includes the submission of any content. These Account Terms apply in addition to the General Terms which apply to all users and can be found .
1. LEGAL AGREEMENT
1.1. Your Acceptance of these Account Terms and Conditions of Use. Please read these Account Terms carefully before creating an Account. By registering for an account on The Micropedia website (an “Account”) (as further described below), logging into an Account, or accessing any features, functionalities, content or material that is made available through an Account (the “Account Content”), you acknowledge that you have read, understood, and agree to be bound by the General Terms, Account Terms, and any additional terms, conditions, and policies referenced herein and/or made available by hyperlink, including our Privacy Policy.
1.2. Personal Information. You acknowledge and agree that by providing Zulu with your personal information, you consent to the collection, retention, use, and disclosure of such information in accordance with our Privacy Policy and for the purposes identified to you at the time you provide the personal information. To view our Privacy Policy, please visit the following hyperlink: themicropedia.org/privacy. Where Zulu uses third party services to provide account management and support, your personal information may be disclosed and shared with such parties for those specific purposes. At present, Zulu uses Amazon Cognito to manage the Website accounts.
1.3. Changes to the Website and these Account Terms. The Website and these Account Terms may be modified at any time, without prior notice to you. When we make changes to these Account Terms, we will publish an updated version of the Account Terms on the Website. Your continued use of the Website after the changes have been made will constitute your acceptance of the changes. As such, please make sure that you periodically review the Website for the then current General Terms and Account Terms. If you do not wish to continue using the Website under the new version of these Account Terms, you may terminate your Account by contacting us as set out in Section 9.1 of the General Terms. Unless explicitly stated otherwise, any new or additional features that Zulu chooses to provide that augment or enhance the current Website, including the release of new products and Websites, will be subject to these Account Terms.
2. YOUR ACCOUNT
2.1. Account Information. To submit any content to Zulu for The Micropedia, including examples of microaggressions, category and tag suggestions, or other content (collectively, “User Content”) and upvote or comment on posted microaggressions, you are required to create an Account. You are responsible for ensuring the accuracy of the information included in your Account, including updating your information as necessary. Any personal information you provide in connection with your Account will be retained, used, and disclosed in accordance with our Privacy Policy. Please note that not all User Content may be used by Zulu on the Website. User Content will be reviewed by a Zulu moderator who will approve, deny, or modify the submission.
2.2. Account Eligibility. You must be at least thirteen (13) years of age to register for and create an Account. If you are under the legal age in your province or territory of residence, you must obtain parental or guardian consent in order to register for an Account. In cases where you have authorized a minor to register for an Account, you recognize that you are fully responsible for: (i) the online conduct of such minor; (ii) controlling the minor’s access to and use of the Website; and (iii) the consequences of any use or misuse of the Website by the minor.
2.3. Representations and Warranties. By registering for an Account, you are representing and warranting that you will access and use the Website solely in accordance with, and for the purposes consistent with both the General Terms and Account Terms. Only one person may use an Account; two or more people may not share an Account.
2.4. Account Security. All activity conducted in connection with your Account will be your responsibility, as you are deemed to be in sole possession and control of the confidential password necessary to access your Account. Your password protects your Account, and you are solely responsible for keeping your password confidential and secure. You understand that you are responsible for all use (including any unauthorized use) of your username and password. If your username or password is lost or stolen, or if you believe there has been unauthorized access to your Account by a third party, you must notify us immediately and change your password as soon as possible.
2.5. Suspension or Termination of your Account. Without limiting any other remedies, we may suspend or terminate your Account or your access to the Website (or any portion thereof), at any time, with or without notice to you, if we suspect that you are not compliant with the General Terms and Account Terms, or for any other reason. In the event of termination, you will have no further access to your Account or anything within the Website associated with it, including the User Content, and we are under no obligation to compensate you for any such losses or results. If we terminate your Account, you may not create a new Account or access the Website except with our express permission.
2.6. User Support. For any Account inquiries, or to terminate your Account at any time, please contact us at contact@themicropedia.org
3. USER GUIDELINES
3.1. Prohibited Activities. You may not engage in any activity, post any User Content (as defined in Section 4.1 below), or register and/or use a username, which is or includes material that:
is offensive, abusive, defamatory, pornographic, threatening, or obscene;
is illegal, or intended to promote or commit an illegal act of any kind, including violations of intellectual property rights, privacy rights, or proprietary rights of Zulu or a third party;
includes your password, purposely includes any other user’s password, or purposely includes personal data of third parties or is intended to solicit such personal data;
includes malicious content such as malware, Trojan horses, or viruses, or otherwise interferes with any user’s access to the Website;
is intended to or does harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, disability, or other enumerated grounds of discrimination;
impersonates or misrepresents your affiliation with another user, person, or entity, or is otherwise fraudulent, false, deceptive, or misleading;
involves the transmission of unsolicited mass mailings or other forms of spam, junk mail, chain letters, or similar forms of unsolicited communication;
involves commercial or sales activities, such as advertising, promotions, contests, sweepstakes, or pyramid schemes, that are not expressly authorized by Zulu;
links to, references, or otherwise promotes commercial products or Websites, except as expressly authorized by Zulu;
interferes with or in any way disrupts the Website, tampers with, breaches, or attempts to probe, scan, or test for vulnerabilities in the Website or Zulu’s computer systems, network, or any of Zulu’s security components, authentication measures, or any other protection measures applicable to the Website, the Content, or any part thereof; or
conflicts with the General Terms or the Account Terms, as determined by Zulu.
3.2. Violation of User Guidelines. You acknowledge and agree that posting any User Content that violates these User Guidelines (or that Zulu reasonably believes violates these User Guidelines) may result in immediate termination or suspension of your Account or your access to the Website. You also agree that Zulu may reclaim your username for any reason.
3.3. Public Spaces. Please be thoughtful about how you use the Website and what you share. The Website includes social and interactive features, including the ability to submit User Content and may, where authorized by you, make certain information about you public. Remember that shared or publicly available information may be used and re-shared by other users on the Website or across the Internet, so please use the Website carefully and be mindful of your Account settings. Zulu has no responsibility for your choices to post material on the Website, or any third party links you post on the Website.
3.4. The terms and conditions set out in this Section 3 shall collectively be referred to as the “User Guidelines”.
4. USER CONTENT
4.1. User Content. You are solely responsible for any User Content that you: (i) post, upload, or otherwise contribute to the Website (which may include, for example, pictures, text, messages, information, playlist titles, descriptions, compilations, and/or other types of content); or (ii) post to “public spaces” that may be made available through the Website, including profile pictures, comments, and usernames. You are solely responsible for the compliance of such User Content with applicable laws. Zulu is not responsible for User Content nor does it endorse any opinion contained in any User Content. You understand that User Content may be transferred unencrypted and involve transmissions over various networks, and changes to conform and adapt to technical requirements of connecting networks or devices.
4.2. User Content License Grant. You acknowledge and agree that to the extent that any User Content you submit to the Website contains intellectual property rights, by submitting such User Content to the Website you hereby grant to Zulu a non-exclusive, transferable, sub-licensable, royalty-free, perpetual, irrevocable, fully paid, worldwide license to use, reproduce, make available to the public (e.g. perform or display), create derivative works from and distribute your User Content in connection with the Website and the advertising of The Micropedia and Zulu, in any manner and media. To the fullest extent permitted under applicable law, you waive your right to enforce your intellectual property rights in such User Content against Zulu, our assignees, our sublicensees, and their assignees in connection with our, those assignees’, and those sublicensees’ use of the User Content. Aside from the rights specifically granted herein, you retain full ownership of all rights, including intellectual property rights, in the User Content. Where applicable and permitted under applicable law, you also agree to waive and not enforce any moral rights or equivalent rights, such as your right to be identified as the author of any User Content, including Feedback (defined below), and your right to object to derogatory treatment of such User Content.
4.3. Feedback. If you provide feedback, ideas, or suggestions to Zulu in connection with the Website or Content (“Feedback”), you acknowledge that the Feedback is not confidential, and you authorize Zulu to use such Feedback without restriction and without payment to you. For clarity, Feedback is considered User Content.
4.4. Representations and Warranties. You represent and warrant that, with respect to the User Content: (i) you own or otherwise control all of the necessary rights to such User Content; (ii) such User Content, or its use by Zulu as contemplated by both the General Terms and Account Terms, does not violate the General Terms and Account Terms, applicable law, or any third party intellectual property, publicity, personality, or other rights; and (iii) such User Content does not imply any affiliation with or endorsement of you or your User Content by Zulu or any artist, band, label, entity, or individual without express written consent from Zulu or such individual or entity, as applicable.
4.5. Indemnification by You. You agree to indemnify, defend, and hold harmless Zulu and our officers, directors, agents, contractors, licensors, and employees, from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of: (i) your breach of these the General Terms and Account Terms or the policies they incorporate by reference; (ii) your violation of any applicable laws or the rights of a third party; (iii) any User Content that you post, contribute, or otherwise submit on or through the Website; and (iv) any activity that you engage on or through The Micropedia.
4.6. Removal of User Content. Zulu reserves the right to remove or disable access to any User Content for any or no reason. Without limiting the generality of the foregoing, we may, but have no obligation to, monitor, edit, or remove User Content that we determine in our sole discretion to be a violation of the User Guidelines set out in Section 3. Zulu may take these actions without prior notification to you or any third party.
5. Miscellaneous
5.1. Assignment. Zulu may assign the General Terms and Account Terms to an affiliate or a purchaser of all or substantially all of its assets or shares without your consent.
5.2. Entire Agreement. These General Terms and Account Terms and any policies or operating rules posted by us through the Website constitutes the entire agreement and understanding between you and us and governs your use of the Website, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the General Terms and Account Terms).
Thank you for reading our Account Terms. We hope you enjoy The Micropedia!